What does a fitness coach do?
Here at Courthouse, our staff of Fitness Coaches are here to help you make physical activity an enjoyable part of your lifestyle. For help in developing or updating your personal fitness program you should schedule an appointment with your Fitness Coach at the club’s service desk. A Fitness Coach can also assist with any changes to your membership.
What should I do before I start my membership?
We congratulate you on your decision to take an active step towards improving your level of health and well-being. Before you start on a new exercise program, please see your physician if you are over 40 and have been sedentary for a year or more; or if you have any of the following risk factors: cardiovascular disease, a family history of cardiovascular disease, diabetes, high blood pressure, elevated blood cholesterol, obesity, high level of stress, or if you are a smoker.
How do I join?
For more information, contact Member Services at 503.588.2582 or visit any of our five clubs.
How do I change my membership?
Please inquire online or at the front desk to make any membership changes. For more information, contact Member Services at 503.588.2582.
How do I cancel my membership?
A member may resign their membership only by issuance of written notification. A minimum of 60 days advance notice is required, as long as their commitment has been met. Ceasing to use club facilities will not be considered as notice of intent to resign membership, nor will ceasing to pay monthly dues. Written notification must be submitted in person on a club form, online, or sent by certified mail. CLICK HERE to resign.
How do I freeze my membership and/or training?
If you are unable to use membership for an extended period of time (minimum of one full calendar month), Member may place membership on “Freeze Status”. Change to Freeze Status may take place no sooner than the next billing cycle. Freeze Status can be extended to, but may not exceed, a 90-day period. When 90-days has been met, the membership will automatically reactivate. While on Freeze Status Member agrees the following;
– To pay Freeze fee currently in effect.
– To pay guest fee currently in effect each time member chooses to visit Courthouse.
– If Member account is subject to a commitment period, that commitment period will be extended by the same duration Freeze Status is maintained.
– After 90 days has passed membership will automatically reactivate.
What is Fit Life and can I access clubs in other areas when I travel?
The FitLife Club Network is an association of independently-owned health and fitness clubs in the Pacific Northwest. Our reciprocity program gives each club’s members the ability to use approximately 80 different clubs in Oregon, Washington, Montana, Idaho, and Wyoming on a short-term basis while they are traveling. Before traveling, pick up a card from the service desk to give you access to the clubs in our FitLife network. Learn more at fitlifeclubs.com
Club usage & Guidelines
How can I use Courthouse?
Courthouse is a private club. Only members and their guests are allowed to use the club. To gain admittance to the club you must check-in at the service desk and scan your club key tag. If you forget your key tag you will need to wait for the service desk staff to look up your account and check you in. Members who repeatedly fail to bring their key tag or lose their key tag will be issued a new one and charged a $2 replacement fee.
What if I want to bring a guest?
Members are allowed to bring guests, but guest usage by any one individual is limited. Guests are required to pay a fee to use the club, just as members are required to pay dues. The charge to members for bringing a guest is as follows:
There is no limit on the number of times a member may bring a guest to the club. We do however, limit the number of times the same guest uses the club on a guest pass or by paying the normal guest fee. Limits are imposed as follows:
Can I smoke inside?
Smoking or the use of vapors is not allowed within the club, the club entry areas or within the confines of the sun deck.
What are the club hours?
Regular Hours Battle Creek, Keizer, Lancaster, West Clubs
Regular Hours South River Road Club
All Group Training Classes will run between 8am-12pm on ½ day holidays
Kids Court Hours
South River Road
What hours may I visit with a Basic Membership?
Basic Membership Hours:
Is there a dress code?
Short answer: yes.
Gym & Courts
Shirts must be worn at all times. Please use only shoes designed for court sports. Use of other shoes can be dangerous, and can also leave marks on the courts. Members are responsible for any damage they cause to the courts due to the use of improper shoes by themselves or their guests. Proper court or gym attire must be worn.
Pool & Spa
A suit designed specifically for swimming is required. Cut-offs or exercise apparel is prohibited. Loose or dangling jewelry should be removed prior to entering the pool. Cover-ups for swimwear and shoes are required outside the pool, sun deck and locker room areas. The club is not responsible for swimwear that fades or is damaged due to use in club pools, spas, or Suitmates.
Cardio, Strength & Group Training Rooms
Clothing and shoes designed specifically for exercise is required. Street clothes are not allowed.
Children age 4 and older are not allowed in the locker room of the opposite gender. If needed, private family changing rooms are provided in the pool area.
Cell phones are not to be used in the locker rooms. Increased technology that enables cell phones to take pictures can place personal privacy at risk.
There are several day use lockers in each locker room. These lockers are available for members and guests to use while they are in the club. Locks left on these lockers will be cut off at the end of each day and its contents will be bagged, dated, and left at the service desk for the owner to claim. As with lost and found items, these items will be kept at the desk for 15 days, after which time they will be discarded. We do not keep personal hygiene items.
Private lockers are available for a monthly fee of $6.
Are towels provided to club members?
If you wish to make use of a club towel on a regular basis, you may sign up for monthly towel service for a fee of $6 per month. This service entitles you to one towel per visit. You may also rent towels on a per visit basis. Sweat towels are provided at no additional cost.
Warning Statement for Sauna and Steam Room Users
The sauna temperature is kept between 170F and 180F degrees and the steam room temperature is kept between 100F and 110F degrees. Limit yourself to a maximum of 10 minutes. Because of high temperatures, the steam room and sauna can be dangerous to your health. We recommend that you consult your physician before you use them. Those who are pregnant and those with medical conditions such as high blood pressure, heart disease, and respiratory problems should avoid exposure to high heat. Allow yourself at least 5 minutes after exercising to cool down before entering the sauna or steam rooms.
Racquetball Court Reservations
Members may reserve one racquetball court at a time up to seven days in advance. This means that if you play today, you may reserve a court for no further out than the same day and time next week.
What are the temperatures of the pools in the club?
Please note that pool temperatures are approximate and may vary by a few degrees at each club location.
Warm pool – 89
Lap pool – 79
Warm pool – 89
Lap pool – 79
Outdoor pool – 83
Lap pool – 85
Outdoor pool – 83
Lap pool – 85
South River Road:
Lap pool – 85
What is E-bill?
E-bill is an automatic payment drafting system set up through a checking or savings account. Drafts for E-Bill customers will occur on the 10th of each month (or the following business day if it falls on a weekend or holiday). Our billing cycle runs from the 1st to the 30th of each month. Unfortunately we cannot change the date your payment comes out via E-bill.
What if I have questions about my bill?
If you have questions regarding your bill or charges on your account, please contact a fitness coach at your home club or Member Services at 503.588.2582.
Can I change my banking information?
If you have created a Member Self-Service account and currently have E-bill set up, you may edit your account information online. Otherwise you will need to come into one of our five club locations and the desk staff can assist you.
Can I print my billing statement?
You may print your bill from Member Self-Service, at any of our five club locations, or by contacting Member Services at 503.588.2582.
What methods can I use to pay my bill?
The preferred method of payment for monthly club dues and charges is E-Bill, which requires you to provide your banking information. Ask at the service desk for complete information about E-Bill procedures. There is a monthly billing charge for all other forms of payment. Manual payments may also be made in person at the service desk or mailed to P.O. Box 3125, Salem, Oregon, 97302. Payment is due in full by the 15th of the month. All accounts not paid in full by the 20th will be assessed a late fee of $20.
What if I’m late on my payment?
Any member who allows their account to lapse by 30 days will have all membership privileges suspended. Suspended members must pay all current account charges if they wish to use the club. Members are still responsible for any dues that accumulate while their membership is suspended.
What are my charging privileges within the Club?
For membership accounts paid by E-Bill, heads of households automatically receive charging privileges. Children on these accounts may also receive charging privileges by submitting written notification.
Children & Families
What can my child use?
It is expected that young members will use the club in a manner similar to that of adult members. Typically, adults stay at the club for two hours or less. Young members are encouraged to use the club likewise, and not use the club as a place to “hang out”. It is for this reason that the club limits the visit of members under the age of 16 to a maximum of two hours per day.
Children under 11 years of age are not allowed in the weight training or cardiovascular equipment areas under any circumstances. Member’s age 11 to 13 years are allowed to use the weight and cardiovascular equipment, but only when directly supervised by their parent or club instructor. We recommend parents consult with a Fitness Coach before starting a child under the age of 14 on a weight-training program.
Children ages 9 and over may participate in Group Training if they are able to participate in the entire session. Children should be in the session as participants, not spectators.
Indoor Pool & Spa
Parents must directly supervise children under the age of 16 while in the pool or spa area. Children are welcome to participate in lap swimming and other aquatic activities as long as they are supervised and are participating in an adult manner.
Can my child visit if they aren’t using the facilities?
While in the club, whether a child is a member or not, he or she is expected to be involved in a structured club activity, or to be directly supervised by their parent or a club employee.
One of the most commonly misunderstood areas of the club is our policy regarding direct supervision of children by parents while using the club. When we refer to direct supervision, we have in mind undivided attention. It is not possible to give your undivided attention to a child while you are involved in a racquetball game, Group Training session, weight training, lap swimming, etc.
Many people have asked, or assumed, it would be fine to station their child nearby while they go through a workout. They feel an occasional glance is all the supervision that is necessary for their child to be safe and out of the way of others. In most cases, if we are just dealing with one child, they are absolutely right. However, if we allow one parent this privilege, we would have to allow all others the same privilege.
This sort of policy would undoubtedly lead to many more children being left to entertain themselves around the group exercise area, weight room, etc. We feel this would lead to children disturbing other members and eventually causing an injury to themselves or others.
Therefore, we require that every child visiting the club, but not making use of it themselves, regardless of their age, be supervised by our child supervision staff while parents workout.
What amenities can my child use?
Ages 8 and under:
Ages 14 and 15:
Age 16 and Over:
What are the policies on the outdoor pools?
Outdoor Pool Policies
Supervised Swim Policy (Lifeguard is on duty)
Open Swim Policy (No lifeguards on duty)
Children under the age of 16 must have a parent on the pool deck at all times.
Age Related Guest Policies for Outdoor Pool
Safe Swimmer Certification
In order to receive Certification swimmers must:
In order to use Safe Swimming Certification, the following rules apply:
How do I use Member Self Service?
If you can’t log into your Member Self Service or need to reset your password, please contact Member Services at 503.588.2582.
If you have already registered your Member Self Service account, or are registering within 30 days of your join date, your username and initial password is the barcode number located on the back of your club scan card. If you have exceeded the 30 day limit, you will need to contact Member Services at 503.588.2582.
To make a payment online using Member Self Service, go to the dashboard and find the “pay” button on the upper right hand side of the Payments section.
To view your club usage history, go to My Account and then My Usage History. You will be directed to a new window where you can specify the dates of usage you wish to view and print.
What is Perkville?
Perkville is our way of saying “thanks!” Perkville is a simple way to be rewarded for being a Courthouse member. All you need to do is…
Be a member (and give us your e-mail address)
Do member stuff (check in, participate in special events, share your Courthouse experience on social media)
Earn points that you can use redeem for guest passes, free coffee, Seca Scans, 30-minute Flexibility Training sessions, and more.
To start earning Perkville points, follow these instructions.
Go to perkville.com
Use the email address you have on file with us and start earning points!
After you receive enough points for a prize, you can redeem a voucher. Show that voucher to front desk to redeem your perk.
If you can’t login to Perkville or have issues with your points, please contact Member Services at 503.588.2582.
Does Courthouse have a phone app?
Did you know that we have a Courthouse App? Go to the App Store on your mobile device and download the Courthouse Fitness App by Netpulse Inc.
You will need your barcode number on your scan card to register your account on the Courthouse App. Once registered, you can add your barcode and start scanning in at our locations with the app.
In addition to scanning in, you can post workouts, link to Perkville Rewards, and post to social media from the app.
If you have questions relating to the app, or cannot log in, please contact Member Services at 503.588.2582.