Policies & Frequently Asked Questions




What does a Fitness Coach do?

Our staff of Fitness Coaches are here to help you make exercise an enjoyable part of your lifestyle. For help with your personal fitness program, schedule an appointment with your Fitness Coach at the club’s service desk. A Fitness Coach can also assist with any changes to your membership.

What should I do before I start my membership?

Congrats you on your decision to take an active step towards improving your health and well-being!

Before you start on a new exercise program, please see your physician if you are over 40 and have been sedentary for a year or more; or if you have any of the following risk factors: cardiovascular disease, a family history of cardiovascular disease, diabetes, high blood pressure, elevated blood cholesterol, obesity, high level of stress, or if you are a smoker.

How do I join?

To join online CLICK HERE. For more information, contact Member Services at 503.588.2582 or visit any of our locations to speak with a Fitness Coach.

How do I change my membership?

Please inquire online HERE or at the front desk to make any membership changes. For more information, contact Member Services at 503.588.2582.

What is FitLife and can I access clubs in other areas when I travel?

The FitLife Club Network is an association of independently-owned health and fitness clubs in the Pacific Northwest. The program gives each club’s members the ability to use approximately 80 different clubs in Oregon, Washington, Montana, Idaho, and Wyoming on a short-term basis while they are traveling.

Before traveling, pick up a card from the service desk to give you access to the clubs in our FitLife network. Learn more at fitlifeclubs.com

How do I cancel my membership?

A member may resign their membership only by issuance of written notification. A minimum of 30 days advance notice is required, as long as their commitment has been met. Ceasing to use club facilities will not be considered as notice of intent to resign membership, nor will ceasing to pay monthly dues. Written notification must be submitted in person on a club form, online, or sent by certified mail. CLICK HERE to resign.

What are the membership policies?

For the purpose of member security and staff training, audio and video recording equipment is present in various areas of Courthouse facilities.

Visitors and Members may be under surveillance and recorded visually and/or acoustically at any time. Members agree to allow the use of any recorded media at our discretion.

Click here to see our membership policies.


Club Usage & Guidelines

What are the club hours?

For regular hours and kids court childcare hours visit a specific location page:

South River Road Lancaster Keizer West Salem South Commercial


For holiday hours visit the holiday hours page:

Holiday Hours


For sudden closures due to weather or other sudden circumstances, check up on the Club News:

Club News

How can I use Courthouse?

Only members and their guests are allowed to use the club. To gain admittance to the club you must check-in at the service desk and scan your club key tag. If you forget your key tag you will need the service desk staff to look up your account and check you in. Members who repeatedly fail to bring their key tag or lose their key tag will be issued a new one and charged a $2 replacement fee.

What if I want to bring a guest?

Members are allowed to bring guests, but guest usage by any one individual is limited. Guests are required to pay a fee to use the club, just as members are required to pay dues. The charge to members for bringing a guest is as follows:

  • Guests under the age of 1 are free to come in and swim.
  • Guests 13 and under are $5 per person, per visit.
  • Guests ages 14 and over are $10 per person, per visit, with a valid driver’s license or ID.
  • Walk-in guests are $20 and are required to bring a valid driver’s license.

There is no limit on the number of times a member may bring a guest to the club. We do however, limit the number of times the same guest uses the club on a guest pass or by paying the normal guest fee. Limits are imposed as follows:

  • If a guest is a Salem/Keizer area resident, the member is charged the regular guest fee of $10 for the first five visits of each particular guest each calendar year. Additional club visits by the same guest members are charged $20. After five visits, guests are not eligible to use a guest pass of any kind.
  • If your guest is not a Salem/Keizer area resident there is no limit on the number of times they may use the club and will be charged the normal $10 guest fee for each visit.

Can I smoke inside?

Smoking or the use of vapors is not allowed within the club, the club entry areas or within the confines of the sun deck.

Is there a dress code?

Short answer: yes.

Gym & Courts
Shirts must be worn at all times. Please use only shoes designed for court sports. Use of other shoes can be dangerous, and can also leave marks on the courts. Members are responsible for any damage they cause to the courts due to the use of improper shoes by themselves or their guests. Proper court or gym attire must be worn.

Pool & Spa
A suit designed specifically for swimming is required. Cut-offs or exercise apparel is prohibited. Loose or dangling jewelry should be removed prior to entering the pool. Cover-ups for swimwear and shoes are required outside the pool, sun deck and locker room areas. The club is not responsible for swimwear that fades or is damaged due to use in club pools, spas, or Suitmates.

Cardio, Strength & Group Training Rooms
Clothing and shoes designed specifically for exercise is required. Street clothes are not allowed.

Locker Rooms

Children age 4 and older are not allowed in the locker room of the opposite gender. If needed, private family changing rooms are provided in the pool area.

Cell phones are not to be used in the locker rooms. Increased technology that enables cell phones to take pictures can place personal privacy at risk.

Day Lockers
There are several day use lockers in each locker room. These lockers are available for members and guests to use while they are in the club. Locks left on these lockers will be cut off at the end of each day and its contents will be bagged, dated, and left at the service desk for the owner to claim. As with lost and found items, these items will be kept at the desk for 15 days, after which time they will be discarded. We do not keep personal hygiene items.

Private Lockers
Private lockers are available for a monthly fee of $6.


  • The club cannot take responsibility for lost or stolen articles. It is the responsibility of each member and guest to properly secure their valuables. Avoid tempting potential thieves, and make sure your valuables are safe.
  • We cannot hold valuables at the service desk. Please do not ask us to keep your wallet, watch or other personal items while you workout.
  • Please do not leave damp, sweaty gear in your locker overnight.

Are towels provided to club members?

If you wish to use club towels on a regular basis, you may sign up for monthly towel service for a fee of $6 per month. This service entitles you to one towel per visit. You may also rent towels on a per visit basis. Sweat towels are provided at no additional cost.

Warning Statement for Sauna and Steam Room Users

The sauna temperature is kept between 170F and 180F degrees and the steam room temperature is kept between 100F and 110F degrees. Limit yourself to a maximum of 10 minutes. Because of high temperatures, the steam room and sauna can be dangerous to your health. We recommend that you consult your physician before you use them. Those who are pregnant and those with medical conditions such as high blood pressure, heart disease, and respiratory problems should avoid exposure to high heat. Allow yourself at least 5 minutes after exercising to cool down before entering the sauna or steam rooms.

Racquetball Court Reservations

Members may reserve one racquetball court at a time up to seven days in advance. This means that if you play today, you may reserve a court for no further out than the same day and time next week.

What are the temperatures of the pools in the club?

Please note that pool temperatures are approximate and may vary by a few degrees at each club location.

Warm pool – 88
Lap pool – 80
Spa - 101

Warm pool – 88
Lap pool – 80
Outdoor pool – 80
Spa - 101

Lap pool – 86
Outdoor pool – 80
Spa - 101

Lap pool – 86
Spa - 101

South River Road:
Lap pool – 86
Spa - 101



What is E-bill?

E-bill is an automatic payment drafting system set up through a checking or savings account. Drafts for E-Bill customers will occur on the 10th of each month (or the following business day if it falls on a weekend or holiday). Our billing cycle runs from the 1st to the 30th of each month. Unfortunately we cannot change the date your payment comes out via E-bill.

What if I have questions about my bill?

If you have questions regarding your bill or charges on your account, please contact a fitness coach at your home club or Member Services at 503.588.2582.

Can I change my banking information?

If you have created a Member Self-Service account and currently have E-bill set up, you may edit your account information online. Otherwise you will need to come into one of our five club locations and the desk staff can assist you.

Can I print my billing statement?

You may print your bill from Member Self-Service, at any of our five club locations, or by contacting Member Services at 503.588.2582.

What methods can I use to pay my bill?

The preferred method of payment for monthly club dues and charges is E-Bill, which requires you to provide your banking information. Ask at the service desk for complete information about E-Bill procedures. There is a monthly billing charge for all other forms of payment. Manual payments may also be made in person at the service desk or mailed to P.O. Box 3125, Salem, Oregon, 97302. Payment is due in full by the 15th of the month. All accounts not paid in full by the 20th will be assessed a late fee of $20.

What if I’m late on my payment?

Any member who allows their account to lapse by 30 days will have all membership privileges suspended. Suspended members must pay all current account charges if they wish to use the club. Members are still responsible for any dues that accumulate while their membership is suspended.

What are my charging privileges within the Club?

For membership accounts paid by E-Bill, heads of households automatically receive charging privileges. Children on these accounts may also receive charging privileges by submitting written notification.


Children & Families

What can my child use?

It is expected that young members will use the club in a manner similar to that of adult members. Typically, adults stay at the club for two hours or less. Young members are encouraged to use the club likewise, and not use the club as a place to “hang out”. It is for this reason that the club limits the visit of members under the age of 16 to a maximum of two hours per day.

Exercise Equipment

Children under 11 years of age are not allowed in the weight training or cardiovascular equipment areas under any circumstances. Member’s age 11 to 13 years are allowed to use the weight and cardiovascular equipment, but only when directly supervised by their parent or club instructor. We recommend parents consult with a Fitness Coach before starting a child under the age of 14 on a weight-training program.

Directed Exercise

Children ages 9 and over may participate in Group Training if they are able to participate in the entire session. Children should be in the session as participants, not spectators.

Indoor Pool & Spa

Parents must directly supervise children under the age of 16 while in the pool or spa area. Children are welcome to participate in lap swimming and other aquatic activities as long as they are supervised and are participating in an adult manner.

  • Life jackets, scuba equipment and small flotation toys may be restricted at the discretion of the General Manager.
  • Running, jumping, diving, pushing and other horseplay is prohibited in and around pools.
  • Parents must accompany, in the water, children under the age of 7 when using the spa.
  • Children under the age of one may enter and swim for free with their parent.

Can my child visit if they aren’t using the facilities?

While in the club, whether a child is a member or not, he or she is expected to be involved in a structured club activity, or to be directly supervised by their parent or a club employee.

One of the most commonly misunderstood areas of the club is our policy regarding direct supervision of children by parents while using the club. When we refer to direct supervision, we have in mind undivided attention. It is not possible to give your undivided attention to a child while you are involved in a racquetball game, Group Training session, weight training, lap swimming, etc.

Many people have asked, or assumed, it would be fine to station their child nearby while they go through a workout. They feel an occasional glance is all the supervision that is necessary for their child to be safe and out of the way of others. In most cases, if we are just dealing with one child, they are absolutely right. However, if we allow one parent this privilege, we would have to allow all others the same privilege.

This sort of policy would undoubtedly lead to many more children being left to entertain themselves around the group exercise area, weight room, etc. We feel this would lead to children disturbing other members and eventually causing an injury to themselves or others.

Therefore, we require that every child visiting the club, but not making use of it themselves, regardless of their age, be supervised by our child supervision staff while parents workout.

What amenities can my child use?

Ages 8 and under:

  • May use the basketball courts, racquetball courts, and the pools with direct adult supervision.
  • May participate in TribeKids sessions (ages 6-10).
  • May participate in Kid’s Court (ages 2 months through 10 years) *additional cost.
  • Are not allowed to use the cardio or weight equipment.
  • Are not allowed to attend Group Training classes.
  • Kids age 7 and under must have parental supervision on deck when using the outdoor pool.
  • Kids age 8 thru 13 may swim in the outdoor pool without a parent present on the deck, when lifeguards are on duty, and they have completed the Safe Swimmer test.

Ages 9-10:

  • May use the basketball and racquetball courts unsupervised.
  • May participate in a Group Training class with a parent.
  • May use the indoor pool, outdoor pool and spa with parental supervision.
  • May participate in TribeKids sessions (ages 6-10).
  • May participate in Kid’s Court (ages 2 months thru 10 years) *additional cost.
  • Are not allowed to use the cardio or weight room equipment.
  • Kids ages 8 thru 13 may swim in the outdoor pool without a parent present on the deck, when lifeguards are on duty, and they have completed the Safe Swimmer test.

Ages 11-13:

  • May use the basketball and racquetball courts unsupervised.
  • May participate in a Group Training class with a parent.
  • May use the indoor pool, outdoor pool and spa with parental supervision.
  • May use cardio and weight equipment with direct parental supervision.
  • Kids age 8 thru 13 may swim in the outdoor pool without a parent present on the deck, when lifeguards are on duty, and they have completed the Safe Swimmer test.

Ages 14 and older:

  • May use the basketball and racquetball courts unsupervised.
  • May use the cardio and weight room equipment unsupervised.
  • May take a Group Training class without parental supervision.
  • May use the indoor pool, outdoor pool, and spa without supervision.
  • May use all club resources available to adult members.

What are the policies on the outdoor pools?

Outdoor Pool Policies

  • The slide is open during supervised swim only (West Salem Location).
  • Running, diving, pushing, and other horseplay is prohibited in and around the pool area.
  • A suit designed specifically for swimming is required. Women’s swim tops are to remain tied.
  • Swimwear cover-ups and shoes are required for re-entrance to the club.
  • Children 7 years or younger must have direct adult supervision at all times.
  • Members are allowed access to and from the pool through the club only (not through the gates).
  • No person under the influence of drugs or alcohol shall use the pool.
  • No glass containers are allowed in the pool area.
  • No smoking on the pool deck or around Courthouse Fitness premises.
  • No persons suffering from a communicable disease or who has open wounds shall use the pool.
  • Flotation devices such as air mattresses, tubes, or inflatable animals are not allowed in or around the pool.
  • Children who are not fully potty trained must wear a swim diaper. There are swim diapers for sale at the service desk.
  • All persons are required to take a cleansing shower before entering the pool.

Supervised Swim Policy (Lifeguard is on duty)

  • A parent must accompany children under the age of 14 unless they are Safe Swimmer certified. However, parents of Safe Swimmers must remain on Courthouse premises.
  • Members and guests age 14 and over will be presumed Safe Swimmers.
  • Children 8 years of age and older are eligible to become Safe Swimmer certified.
  • Once certified, the child’s check-in screen will receive a Safe Swimmer certification designation and a wristband will be given to the swimmer to wear while in the pool upon each visit. Check the website for registration, day, and time of tests.

Open Swim Policy (No lifeguards on duty)
Children under the age of 14 must have a parent on the pool deck at all times.

Age Related Guest Policies for Outdoor Pool

  • Regardless of age, members can bring guests. However, guests under the age of 14 will not be allowed to use the outdoor pool without a parent.
  • Members, including those who are considered siblings or babysitters of children, who are 20 years of age and under, may not bring in guests younger than 14 years of age.
  • Members younger than 14 years of age may bring in caregivers as guests (with an associated guest fee) as long as the caregiver is 21 years of age or older.
  • All guests must check in with the desk and sign a waiver. Those 18 years and older must present photo id or driver’s license.
  • Guest fee to use the club is $10.00 per visit.

Safe Swimmer Certification

  • The cost for Safe Swimmer Certification is $10 for each child to be paid at the time of the test.
  • Certification takes place at 6pm Thursday nights at Keizer and West Salem.

In order to receive Certification swimmers must:

  • Tread water for one minute.
  • Swim 25 yards freestyle.
  • Swim 25 yards backstroke.

In order to use Safe Swimming Certification, the following rules apply:

  • Parent(s) have to be in the building and must be a member.
  • If the child/children are not members they have to pay the $10 guest fee.
  • Lifeguard MUST be on duty.
  • Swimmers may NOT use inside pool or hot tub without parent supervision.



How do I use Member Self Service?

If you can’t log into your Member Self Service or need to reset your password, please contact Member Services at 503.588.2582.

If you have already registered your Member Self Service account, or are registering within 30 days of your join date, your username and initial password is the barcode number located on the back of your club scan card. If you have exceeded the 30 day limit, you will need to contact Member Services at 503.588.2582.

To make a payment online using Member Self Service, go to the dashboard and find the “pay” button on the upper right hand side of the Payments section.

To view your club usage history, go to My Account and then My Usage History. You will be directed to a new window where you can specify the dates of usage you wish to view and print.

What is Perkville?

Perkville is our way of saying “thanks!” Perkville is a simple way to be rewarded for being a Courthouse member. All you need to do is…

Be a member (and give us your e-mail address).

Do member stuff (check in, participate in special events, share your Courthouse experience on social media).

Earn points that you can use redeem for guest passes, free coffee, Seca Scans, 30-minute Flexibility Training sessions, and more.

To start earning Perkville points, follow these instructions.


Go to perkville.com

Use the email address you have on file with us and start earning points!

After you receive enough points for a prize, you can redeem a voucher. Show that voucher to front desk to redeem your perk.

If you can’t login to Perkville or have issues with your points, please contact Member Services at 503.588.2582.

Does Courthouse have a phone app?

Go to the App Store on your mobile device and download the Courthouse Club Fitness App.

In addition to scanning in, you can view class schedules, visit your account and much more.

If you have questions relating to the app, please contact Member Services at 503.588.2582.